This Privacy Policy describes how Remedial Nexus (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://remedialnexus.com.pk (the “Website”). We respect your privacy and are committed to protecting your personal data.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

(a) Personal Information

When you place an order, contact us, or subscribe to our communications, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history

(b) Payment Information

Payments are processed through secure third-party payment gateways. We do not store or have access to your full card or banking details.

(c) Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Website
  • Referring URLs
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order confirmations and updates
  • Provide customer support
  • Improve Website functionality and user experience
  • Send promotional or informational emails (only if you opt in)
  • Prevent fraud and unauthorized activity
  • Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience.

Types of Cookies Used:

  • Essential cookies – Required for core Website functionality
  • Analytics cookies – Help us understand Website usage
  • Functional cookies – Remember preferences
  • Marketing cookies – Used for advertising and remarketing

You can manage or disable cookies through your browser settings. Some features of the Website may not function properly if cookies are disabled.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties such as:

  • Payment processors
  • Courier and delivery partners
  • Website hosting and analytics providers
  • Email and marketing service providers

All third parties are required to protect your data and use it only for authorized purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • SSL encryption
  • Secure servers
  • Limited access to personal data

While we strive to protect your data, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal and accounting requirements

When no longer required, your data is securely deleted or anonymized.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Children’s Privacy

Our Website and products are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website indicates acceptance of the revised policy.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email Us:
For General Quries: remedialnexus@gmail.com
For Orders:  order@remedialnexus.com.pk

Business Name: Remedial Nexus
Website: https://remedialnexus.com.pk